Doctor Craig could not refute.
Previously, it was indeed their fault that Su Bei was misdiagnosed.
However, he also needed to defend himself.
Lu, Miss Su, please sit down.
I’ll tell you in detail why I misdiagnosed your condition.”
He turned on his computer and played a video.
It was surveillance footage of Su Bei coming to the hospital several times for a check-up.
One time, a masked woman came over.
While she was filling in the patient’s information form, she stole a glance at Su Bei’s personal information while Su Bei was not paying attention.
Then, she filled in Su Bei’s information on her form.
A few times when she took off her mask, an Asian face was revealed.
Later, she came to the consultation room to get the result.
Since the nurse was not good at distinguishing Asian faces and the contents of her report were the same as Su Bei’s, that woman was given Su Bei’s medical report.
From this, it could be inferred that the medical report Su Bei took was that woman’s.
“She used my information to fill out the form.
No wonder a mistake was made.”
Doctor Craig said, “Sometimes, we encounter such situations in our hospital.
If patients don’t need insurance and pay for their own expenses, we don’t really look into their identities.
Besides, this woman is also Asian.
The medical staff saw the similar symptoms and tests, so we ended up making a mistake.
“I’m really sorry.
The week she came to the hospital, I was on a trip to another city.
It was another doctor who did the examination.
When I got the report, I made a mistake.”
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